Domestic Shipping Policy
SHIPMENT PROCESSING TIME
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. All orders from collections with letters and zodiac( BEE Yourself and Bee Zodiac)can take up to 10 days due to its customisation.
SHIPPING RATES & DELIVERY ESTIMATES
We are based in Portugal (Europe), so please note that the customer is responsible for payment of any extra duties, customs, import charges or taxes imposed by the destination country for delivery. No charges or customs will be applied to orders delivered to countries within the European Union.
PORTUGAL & SPAIN (via CTT): 1-2 working days
Europe express (via ctt): 1-3 working days
Worldwide express (via FedEx or DHL): 5-10 working days
Please double check all personal and postage details when completing your order as BEE jewels do not take responsibility for missing packages (phone number, correct email, door number,...)
We may not accept delivery to PO.
If you choose to have your order delivered without a tracking option please be aware that BEE jewels accept no liability for not received parcels. We strongly recommend you chose a trackable delivery option (MRW, FedEx or DHL)